Questions, answered plainly

No, but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account with regulated payment partners, separate from company funds, so they are never used to run the business. That does not remove market risk: a position can lose value, and no honest platform will tell you otherwise.

A payout goes back to the same method you deposited with, normally within one business day once identity checks are complete. You do not have to explain why you are withdrawing.

Orders are routed to broker partners operating under CBI rules for Ireland. Ask your analyst for the licence details before you deposit, any licence can be checked on the public register yourself.

From a commission on completed operations and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account with €220 as a minimum deposit. You remain free to add funds later as your wealth-building plan progresses and your capital grows.

No hidden fees - all costs are shown transparently before you commit. You will see exactly what applies to your account and plan, with no surprise charges ever added.

Charges are built into the spread on each transaction and shown in advance. Your analyst reviews all fees during setup, and you can see a full breakdown in your account statement at any time.

Yes. Your dedicated analyst combines professional judgment with AI market signals to build and adjust a strategy around your goals and risk profile. The human expertise stays at the centre of every decision.

Absolutely. You can withdraw all funds or close your account entirely at any time - no lock-in period, no penalty. Simply request it through your dashboard.

Yes. Equinox Lotorael operates under CBI regulation with industry-standard encryption, account protection and identity verification. All systems meet Irish law and EU investment directives.

The KYC process requires proof of identity (passport or driving licence) and a utility bill or bank statement for address verification. Upload them directly in the app - most verifications complete within hours.

Log in with your email and password on any device. Two-factor authentication protects your account, and you can access your portfolio, make withdrawals and contact support from anywhere, anytime.

A review covers how the platform works, what fees apply, how fast withdrawals are and what real users experience. They help you decide if the regulated AI-assisted approach matches your investing goals.

No experience needed. Every member is paired with a personal financial analyst from day one. They guide you through setup, explain the strategy and provide ongoing support - learning happens as you invest.

Use your registered email and password on the sign-in page. If your details are not recognised, reset your password or contact support for help.

Yes, the platform runs in a mobile browser with nothing to install, so you can check your portfolio and request a withdrawal on the move.